Who We Are
Built on Accountability. Driven by Professionalism.
Onyx Guard LLC protects people, properties, and communities by delivering disciplined, professional, and dependable unarmed security solutions throughout the Greater Houston area.
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Our Mission
Onyx Guard LLC protects people, properties, and communities by delivering disciplined, professional, and dependable unarmed security solutions. We partner with property owners, managers, and contractors to reduce risk, enhance safety, and provide peace of mind through exceptional service, proactive communication, and accountability.
Our Vision
To become Houston's most trusted commercial property security partner, recognized for professionalism, integrity, responsive service, and long-term client relationships.
Company Philosophy
At Onyx Guard LLC, we believe security is more than standing a post. Professional security means understanding the client's property, recognizing potential risks, communicating effectively, and acting with integrity at all times. Every officer represents not only Onyx Guard LLC, but also the client they are assigned to protect.
Core Values
What We Stand For
Integrity
We conduct ourselves honestly and ethically, even when no one is watching. We keep our promises, protect confidential information, and earn trust through consistent action.
Professionalism
Professional appearance. Professional communication. Professional conduct. Professional reporting. Every interaction reflects our commitment to excellence.
Accountability
We take ownership of our responsibilities, learn from mistakes, follow through on commitments, and measure performance — because accountability drives results.
Vigilance
Security begins with awareness. We remain observant, proactive, and prepared to identify and report potential risks before they become larger problems.
Service
Our clients are partners. We strive to create positive experiences through responsiveness, reliability, and respect — every shift, every assignment.
The Onyx Standard™
Five Principles. Every Officer. Every Shift.
The Onyx Standard™ is the foundation of our culture. Every employee is expected to uphold these five principles on every assignment.
Look Professional
Clean uniform, proper grooming, professional equipment, and a positive attitude — every shift, every day.
Stay Alert
Observe. Prevent. Report. Never become complacent. Awareness is the foundation of effective security.
Communicate Professionally
Treat everyone with respect — residents, visitors, clients, law enforcement, and coworkers. Communication builds trust.
Take Ownership
If you see a problem, address it within your authority. If you cannot solve it, report it immediately. Never ignore issues that affect client safety or property.
Leave Every Property Better
Every shift should improve the client's property — reporting broken lighting, identifying safety hazards, securing unlocked doors, or providing helpful information to management.
The Onyx Guard Service Philosophy
Every client engagement follows four steps — from initial assessment to continuous improvement.
Assess
Understand the property. Understand the risks. Understand the client's expectations before recommending any staffing plan.
Plan
Develop site-specific post orders. Establish reporting procedures. Assign appropriate staffing tailored to your property.
Protect
Provide professional officers. Visible patrols. Consistent reporting. Responsive communication throughout every assignment.
Improve
Conduct supervisor inspections. Review client feedback. Recommend improvements. Measure results and report back to every client.
Client Commitment
Our goal is to become a trusted partner — not simply a contract security provider.
- Professional officers on every assignment
- Prompt communication from supervisors and management
- Accurate, timely reporting — every shift
- Reliable scheduling with 98%+ on-time coverage
- Supervisor oversight and unannounced site visits
- Continuous improvement through feedback and review
Licensed & Insured
Onyx Guard LLC operates in full compliance with Texas Department of Public Safety Private Security Bureau requirements. All officers are trained, licensed, and held to the Onyx Standard™ on every assignment.
- Licensed by Texas DPS Private Security Bureau
- Fully insured — general liability and workers' compensation
- Officers trained to company and state standards
- Serving the Greater Houston area
Ready to Discuss Your Security Needs?
Contact us for a free site assessment and customized security proposal.
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